Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 7:00 a.m. - 10:00 p.m. We are always attended.
We use only premium scented or free & clear detergents, softeners, and dryer sheets. Some options like Tide, OxiClean, and Lysol Laundry Sanitizer will incur a small additional rate. See our pricing page for those rates.
See our pricing page for current prices.
Yes, a modest $40.
Most orders will be returned to you fresh and folded the next day or the day of your choosing.
Absolutely not. We keep all orders separate to avoid mix-ups, losses, and cross-contamination.
Just let us know in the special instructions fields when scheduling online.
There is no need to. We are a laundry collection service. We will pick up and drop off at your doorstep, saving you time and hassle in going anywhere to get laundry services. We come to you!
Pickup and Delivery Questions
We offer this amazingly convenient service to you from 8AM to 5PM on a daily basis. However, driver availability may vary so we encourage you to sign up, sign in, and view the aviaiable driver pick-up and drop-off times and select those that work for you.
Not much. Pickup and delivery comes FREE with every wash and fold order.Please see our pricing page for current prices.
Yes, a modest $40.
It’s easy. Just click of tap the schedule a pickup button at the top or bottom of your screen and then follow the prompts.
Most orders will be returned to you fresh and folded the next day or the day of your choosing.
No. Just let us know when placing your order where you will leave the laundry from our driver. Please be sure the location is accessible to our driver.
No, you can cancel at any time.
With the payment card you put on file with us when you place your order.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
